🇦🇹 ; Austria

How Ship and Send Prescription Medication to Austria from the UK ?

Rules & Regulations

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It is possible to ship and send prescription medication to Austria from the UK, but strict rules apply. If requirements are not followed, your shipment could be delayed or seized by Austrian customs.

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At Cool Cargo UK, we specialise in the compliant shipping, sending, delivery, and transport of medicines across Europe.

General Requirements

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• Valid prescription with patient and doctor details.

• Original sealed manufacturer packaging.

• Personal use only.

• Up to 3 months’ supply allowed.​

Restricted and Controlled Medicines in Austria

• Opioids (morphine, fentanyl).

• Certain sedatives.

• ADHD medication.

• May require Austrian import permit.

Documentation Requirements (Austria and all EU shipments)

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1. Doctor’s Prescription (Mandatory) – in English (German translation recommended).

2. Doctor’s Letter – in English (translation optional).

3. Patient ID – passport or national ID.

4. Customs Forms – CN22 (<£270) or CN23 (>£270/medicines), Supplies by Cool Cargo UK.

   • Description: “Prescription medication for personal use”.

   • HS Code: 3004.90.00.

5. Courier Paperwork – AWB and invoice in English.

6. Import Permit – required for controlled medicines.

Customs & Courier Rules

• Label clearly.

• Attach documents outside.

• Cool Cargo UK prepares paperwork for smooth transport and delivery.

Practical Tips

• Confirm with the Austrian Embassy if permits are needed prior to shipping.

• Keep copies of all documents.

How to Ship Prescription Medication to Austria with Cool Cargo UK

1. Confirm eligibility with our team.

2. Provide prescription, ID, and doctor’s letter.

3. Package securely.

4. Book directly with Cool Cargo UK.

5. We prepare customs forms (CN22/CN23) and declare HS Code 3004.90.00.

6. Select +2°C to +8°C or +15°C to +25°C if required.

7. We handle safe shipping and transport end-to-end.

Temperature-Controlled Shipping

• +2°C to +8°C (chilled).

• +15°C to +25°C (ambient).

Disclaimer.

This guide is for general information only. Rules vary depending on the medication. Please confirm with the Austrian embassy or Ministry of Health before arranging your shipment. Cool Cargo UK accepts no liability for parcels delayed or refused at customs due to local regulations.

Call to Action

Cool Cargo UK ensures you can safely ship, send, deliver, and transport prescription medication to Austria. Contact us today via email.