Austria
Shipping Prescription Medication from the UK to Austria by Courier – Rules & Regulations
Shipping Prescription Medication from the UK to Austria by Courier – Rules & Regulations
Shipping prescription medication from the UK to Austriais possible, but strict rules apply. Incorrect paperwork or packaging can lead to delays or seizure by Austrian customs.
At Cool Cargo UK, we specialise in the compliant shipping, sending, delivery, and transport of medicines across Europe.
General Requirements
Valid prescription with patient and doctor details.
Original sealed manufacturer packaging.
For personal use only.
Usually up to 3 months’ supply allowed.
Restricted and Controlled Medicines in Austria
• Opioids (morphine, fentanyl).
• Certain sedatives.
• ADHD medication.
➡️ Some medicines require an Austrian Ministry of Health permit.
📑 Documentation Requirements
To ship or send prescription medication from the UK to Austria, you will need:
Doctor’s Prescription (Mandatory) – in English (German translation recommended).
Doctor’s or Hospital Letter (Recommended) – confirms medical necessity, in English.
Patient Identification – copy of passport or national ID.
Customs Declaration (Mandatory) – CN22 (<£270) or CN23 (>£270/medicines) in English, with HS Code 3004.90.00.
Courier Documents – AWB and invoice in English.
Import Permit (if applicable) – required for controlled medicines.
Customs & Courier Rules
Label clearly as “Prescription medication for personal use”.
Attach all documents externally.
Cool Cargo UK ensures customs compliance.
Practical Tips
Confirm with the Austrian embassy if your medicine is restricted.
Keep copies of all paperwork.
How to Ship Prescription Medication to Austria with Cool Cargo UK
Check eligibility – confirm with Cool Cargo UK whether your medication can be shipped into Austria.
Prepare documents – prescription, doctor’s letter, ID, and permits if needed.
Package properly – medicines must stay in their original packaging.
Book with Cool Cargo UK – we arrange the courier and guide you through requirements.
Customs declaration – we prepare CN22 or CN23 with HS Code 3004.90.00 and correct description.
Temperature control – select +2°C to +8°C or +15°C to +25°C if required.
Final checks – retain document copies while Cool Cargo UK manages the secure shipment from the UK to Austria.
Temperature-Controlled Shipping
+2°C to +8°C (chilled medicines).
+15°C to +25°C (ambient medicines).
Disclaimer
This guide is for general information only. Rules vary depending on the medication. Please confirm with the Austrian embassy or Ministry of Health before arranging your shipment. Cool Cargo UK accepts no liability for parcels delayed or refused at customs due to local regulations.
Cool Cargo UK ensures you can safely ship, send, deliver, and transport prescription medication from the UK to Austria.